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5: Forms thickness exceeds forms specifications.
Solution: Use forms that meet specifications (see “Continuous forms
specifications” on page 145).
Problem: Missing dots or irregular characters
1: The ribbon is worn.
Solution: Check the ribbon for wear; replace it if necessary.
2: The ribbon is twisted or folded.
Solution: Straighten the ribbon.
3: The Automatic Forms Thickness Adjustment (AFTA) setting for the paper
source you are using needs to be changed. Paper must be loaded for this
adjustment to be effective.
Solution: See the procedure for adjusting the forms thickness setting
through the operator panel (see Chapter 9, “Printer adjustments,” on page
115).
Problem: Ribbon smudging forms
CAUTION:
<2-25> High temperature; switch off the printer and allow at least 20 minutes
for parts in this area to cool before handling.
1: The ribbon is twisted or folded.
Solution: Try moving the printhead back and forth while turning the
ribbon advance knob. If the ribbon advance knob does not turn, replace the
ribbon.
2: The Automatic Forms Thickness Adjustment (AFTA) setting for the paper
source you are using needs to be increased. Paper must be loaded for this
adjustment to be effective.
Solution: See the procedure for adjusting the forms thickness setting
through the operator panel (see Chapter 9, “Printer adjustments,” on page
115).
3: The ribbon cartridge is defective.
Solution: Replace the ribbon cartridge.
4: A new ribbon is over-inked.
Solution: Replace the ribbon.
Problem: Printing is too light or partial characters print
1: The Automatic Forms Thickness Adjustment (AFTA) setting for the paper
source you are using needs to be changed. Do not attempt to manually
move the AFTA wheel. Paper must be loaded for this adjustment to be
effective.
Solution: See the procedure for adjusting the forms thickness setting
through the operator panel (see Chapter 9, “Printer adjustments,” on page
115).
2: The ribbon guide is seated incorrectly or the white snap arm is not
snapped into place.
Solution: Remove the ribbon and reinstall it.
Chapter 19. Problem Solving 161
- User’s Guide 1
- Contents 3
- Contents v 5
- Safety notices 11
- Danger hazard level 11
- Caution hazard level 11
- Attention notices 11
- Safety precautions 12
- Electrical safety 12
- How to use this guide 15
- Chapter 1. Getting started 17
- Printer parts 18
- Unpacking the printer 19
- Choosing a suitable location 20
- Handling the Controller Board 21
- 6 User’s Guide 22
- Chapter 1. Getting started 7 23
- 8 User’s Guide 24
- Figure 9. Ribbon Cartridge 25
- C7Q02016 26
- HC0I0030 27
- HC0I0014 29
- HC0I0015 29
- 14 User’s Guide 30
- Chapter 1. Getting started 15 31
- 16 User’s Guide 32
- HC0I0019 33
- 18 User’s Guide 34
- HC0I0025 35
- HC0I0026 35
- 20 User’s Guide 36
- C7QU2023 37
- C7Q02024 37
- C0Q02025 38
- C7Q02026 38
- C7Q02027 39
- 24 User’s Guide 40
- Completing printer setup 41
- Software driver selection 42
- Status indicators 43
- PROCESSING 44
- ATTENTION 44
- Display panel 44
- Audible alarm 45
- Custom Set In-Use Indicator 45
- Function Keys 45
- 30 User’s Guide 46
- Adjusting forms 47
- ENTER function 47
- PARK/PATH 48
- LINE FEED 49
- LOAD/EJECT 49
- FORM FEED 50
- SET TOP OF FORM 51
- CANCEL PRINT 52
- 38 User’s Guide 54
- Exiting using START 55
- Exiting using RETURN 55
- Configuration categories 56
- Configuration storage 57
- Attachment 57
- IPDS Configuration 57
- ASCII Configuration 58
- 44 User’s Guide 60
- Printer setup 61
- Printer adjustment 62
- Power On Reset 62
- Display language 63
- Vital Product Data 63
- Quiet Print 63
- Hex Print 64
- Custom sets 65
- Non-custom set 65
- 50 User’s Guide 66
- Recall Custom Set values 67
- Power-On Custom Set 67
- Power-On Paper Source 68
- Recall factory defaults 69
- Printing custom sets 70
- Chapter 5. Attachment options 71
- 56 User’s Guide 72
- Chapter 6. IPDS Configuration 73
- Maximum Print Position (MPP) 74
- (10 in.) 75
- C7QU5095 75
- Print Quality 76
- Print language 77
- Emulation mode 78
- Media Size Priority 79
- Bar Code Mode 80
- Graphics Mode 81
- Alarm control 82
- Characters Per Inch (CPI) 83
- Perforation skipping 87
- Emulation Mode 87
- Print quality 90
- NLQ typeface 91
- Character set 91
- 76 User’s Guide 92
- 78 User’s Guide 94
- 80 User’s Guide 96
- Override Host parameters 98
- Paper source 98
- Lines Per Inch (LPI) 100
- Maximum Page Length 101
- Parallel interface 102
- Interface type 102
- Input Buffer Size 102
- Select-In 103
- AutoFeed-XT 104
- Serial interface 104
- Data Bits 106
- Baud Rate 106
- Pacing Control 108
- Connection Type 108
- LAN Interface 109
- IP Address Assignment 109
- IP Address 109
- Subnet Mask 110
- Default Gateway 111
- Host Name 111
- Workgroup Name 112
- SMTP Service 113
- Mail Server Address 113
- E-Mail Address (Receiver) 114
- E-Mail Address (Sender) 115
- 100 User’s Guide 116
- Chapter 8. Printer setup 117
- Front Forms Backup 118
- Rear Forms Backup 119
- Continuous Forms Linking 120
- Form Feed Mode 121
- 106 User’s Guide 122
- Automatic Eject 123
- Automatic Restore 124
- Continuous Forms Eject Mode 125
- Bar Code Print Direction 126
- Graphics Print Direction 127
- Perforation Safety 128
- Jam Sensors 129
- 114 User’s Guide 130
- value, that 131
- Front Tear Position 132
- Front Left Margin Alignment 133
- Front Paper Load Position 133
- Rear Tear Position 134
- Rear Left Margin Alignment 135
- Rear Paper Load Position 136
- Bidirectional Adjustment 136
- Sensor Tune 137
- Quit From Menu 137
- 122 User’s Guide 138
- 124 User’s Guide 140
- Chapter 11. Display Language 141
- 126 User’s Guide 142
- Serial Number 143
- Device Specific Information 144
- Chapter 13. Quiet Print 145
- 130 User’s Guide 146
- Chapter 14. Hex Print 147
- 132 User’s Guide 148
- Chapter 15. Quit From Menu 149
- 134 User’s Guide 150
- Introduction 151
- Forms selection 151
- Setting up printer 152
- Using path switching 152
- How forms linking works 154
- Parking a continuous form 154
- Changing the forms path 154
- General test instructions 155
- Quick Reference 156
- Printer Demonstration 156
- Printer Configuration 157
- Print Custom Sets 157
- Firmware Information 158
- Printer Adjustments 158
- OPERATOR PRINT TESTS 159
- 144 User’s Guide 160
- Proper forms loading 162
- Forms Handling Paper Paths 163
- Supplies 164
- Optional features 164
- Maintenance 165
- Removing the ribbon cartridge 165
- Cleaning the printer 165
- Cleaning inside the printer 166
- Cleaning the covers 166
- Chapter 19. Problem solving 167
- 152 User’s Guide 168
- 154 User’s Guide 170
- Problem list index 172
- 158 User’s Guide 174
- Forms problems 175
- 160 User’s Guide 176
- CAUTION: 177
- Configuration problems 178
- Miscellaneous problems 178
- Clearing forms jams 179
- 164 User’s Guide 180
- General information 181
- Power consumption 182
- Heat output 182
- The Parallel Interface 183
- The Serial Interface 184
- The LAN Interface 185
- LED indicators 185
- Environmental requirements 185
- Operating environment 185
- Shipping environment 185
- Storage environment 186
- Electrical requirements 186
- Power cord 186
- Branch circuits and grounding 187
- 172 User’s Guide 188
- 174 User’s Guide 190
- IBM pSeries AIX colon files 191
- 176 User’s Guide 192
- 178 User’s Guide 194
- 180 User’s Guide 196
- Notices 197
- 182 User's Guide 198
- MAN10296.00.00 200
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